Your Privacy Is Our Priority
Your personal information is completely safe at 7p7p. We keep every piece of your data secure through SSL encryption and strict security protocols.
This privacy policy explains what information we collect from you while using the 7p7p platform, how it is used, who it may be shared with, and what rights you have. By using 7p7p's services, you are agreeing to the terms of this policy.
We believe you should have full control over your personal information. That is why this document has been written as clearly and simply as possible, so you can know exactly what we do with your data.
The Information We Collect
Personal Identity Information
Information you provide when creating and verifying your account:
- Full name and date of birth
- Email address and phone number
- Address and nationality
- National ID card or passport details (for KYC verification)
Financial Information
Information required for payment processing:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
What our system collects automatically:
- IP address and device type
- Browser name and version
- Login date, time, and location
- Cookie and session data
Gaming Activity Information
Information about your usage patterns:
- List of games played and duration
- Bet amounts and results
- Bonus claiming and usage records
- Session length and activity type
Purpose of Data Use
7p7p uses your information for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Personal information is needed to create, verify, and secure your account. Through the KYC (Know Your Customer) process, we confirm that every account is verified and legitimate. |
| Payment Processing | Financial information is essential to safely complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. |
| Security & Fraud Prevention | By analyzing technical data, unauthorized access, fraud, and suspicious activity are detected and prevented. |
| Customer Service Improvement | Our 24/7 live chat and email support team uses the necessary information to provide you with better assistance. |
| Responsible Gaming | Your gaming activity data is analyzed to identify problematic behavior early and to provide support when needed. |
| Legal Obligations | Certain information is retained to meet legal requirements related to anti-money laundering (AML) and the prevention of terrorism financing. |
Cookie & Tracking Technology
The 7p7p website uses cookies and similar technologies. Cookies are small text files stored in your browser. The different types of cookies are described below:
Cookie Types & Purposes
- Essential Cookies: Ensure the site's core functionality — login sessions, security verification. The site cannot function without these.
- Functional Cookies: Remember your preferences — language selection, display settings, list of recently played games.
- Analytics Cookies: Help improve the site experience by analyzing user behavior. Collected data is anonymous.
- Security Cookies: Protect against CSRF (Cross-Site Request Forgery) and other attacks.
You can control cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may limit some important site functionality.
Data Sharing with Third Parties
7p7p never sells your personal information or transfers it to third parties for commercial purposes. However, some information may be shared in the following limited circumstances:
Payment Providers
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banks. These partners have their own privacy policies.
Security & Verification Services
Necessary information is shared with technology service providers specializing in identity verification (KYC) and fraud prevention, but only under strict confidentiality agreements.
Legal Requirements
Information that is legally required may be provided on the basis of a court order or a formal request from a legitimate legal authority.
Important: All third parties working with us are contractually obligated to keep your information secure and to use it only for the specified purpose.
Data Security Measures
7p7p uses industry-standard security technology to protect your information:
SSL Encryption
All data between your browser and our servers is secured through 256-bit SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems monitor for unauthorized access around the clock.
Access Control
Only authorized staff can view your information when necessary. All access is logged.
Secure Storage
Data is stored in encrypted form on secure servers and is regularly backed up.
Data Retention Period
7p7p retains your information for as long as it is needed. Retention periods are determined according to the following policy:
- Active Account Data: All information is retained for as long as the account remains active.
- Financial Transaction Records: Retained for a specified period after account closure in accordance with legal requirements.
- KYC Verification Documents: Retained for the legally required period in compliance with anti-money laundering laws.
- Cookie & Session Data: Functional cookies typically expire within 30 days; session cookies are deleted when the browser is closed.
- Customer Service Conversations: Retained for a set period to help improve service quality.
Once the defined retention period ends, your information is securely and permanently deleted or anonymized so that you can no longer be identified.
Protection of Minors
7p7p provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.
A mandatory age verification process is in place at registration. If we become aware that a person under the age of 21 is using our services, that account will be immediately closed and all associated information will be deleted.
If parents believe their child is using our platform, please contact our support team immediately: [email protected]
Your Rights as a User
As a 7p7p user, you have the following rights over your own information:
- Right to Access: You can request at any time to know what information we hold about you.
- Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances (where there is no legal obligation to retain it), you can request that your information be deleted.
- Right to Object to Processing: You have the right to object to the processing of your information for specific reasons.
- Right to Data Portability: You can request to receive your information in a structured, commonly used format.
- Right to Withdraw Consent: You can withdraw consent at any time for processing that is based on your consent.
To exercise these rights, please contact our support team. We will do our best to respond to your request as quickly as possible.
International Data Transfers
7p7p operates primarily to serve Bangladeshi players. Our servers and data storage systems operate in a secure environment. If any information needs to be transferred internationally, it is done only under strict security agreements and with equivalent protection for your data ensured.
Each third-party service provider working with us has a Data Processing Agreement (DPA) in place, which ensures the protection of your information.
Changes to This Policy
7p7p may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notice will be sent to your registered email or posted on the platform.
- If you continue to use the service after changes are made, you will be considered to have agreed to the new policy.
- We will endeavor to give you adequate notice before any major changes.
You are advised to visit this page regularly to stay informed about the latest version of the policy.
Privacy Contact
For any questions, requests, or complaints regarding your information and privacy, please contact us:
Our support team is ready to assist with all privacy-related questions in both Bengali and English. Your trust and satisfaction at 7p7p are our highest priority.